Swiss Club may collect your and your relatives/guests personal information when you and/or your family/guest:

– Register a new club membership
– Transfer memberships or change your membership status
– Dine at one of our F&B outlets
– Sign up for sports activities, events and other activities
– Make purchases of merchandise and sports equipment
– Make booking reservations and transactions at The Guesthouse
– Participate in our activities and events, classes, contests, surveys, lucky draws and/or other
– Visit our website
– Submit enquiries via our website, e-mail or telephone

The information Swiss Club collects depends on the type of products and services you purchase and use.

Swiss Club either currently uses or may in the future use your personal data for any purpose not prohibited by applicable law. This includes the following purposes:

– Processing your membership registration

– Membership account opening and operations relating to your membership account, and suspend or closing the membership account;

– Respond to enquiries and requests from you or people you have authorised

– Inform you about Club related updates, policies and other notices

– Provide offers, invitations to events and deliver advertising messages via email or your mailing address with your prior consent or if otherwise permitted under local laws and regulations

– Deliver the RELAX magazine to your residential address

– Publish photographs or other photos, in which you might appear, in the RELAX magazine,

– RELAX App and Swiss Club website. We will seek your verbal consent prior to taking a portrait photograph of you. By giving your consent to be taken on a photograph or video recording you allow the Swiss Club to make use of the material for its marketing and promotional purposes. You also accept that you will not be compensated in any way for the use of your likeness, image, voice, etc.

– Provide online or telephone/fax booking services and facilities related to The Guesthouse, F&B outlets, and events such as Oktoberfest, Wine Fest, and other Club events
Processing your orders and making sales transactions at The Guesthouse and F&B outlets

– Conduct consumer research and member satisfaction surveys

– Administrating loyalty and rewards programs (including but not limited to the processing of birthday vouchers and other benefits);

– Providing services and facilities to you;

– Developing new services or activities;

– Complying with any law or the requirements of any regulatory authority. We reserve the right to collect, use or disclose your Personal Data if the collection, use or disclosure is required or authorised under any written law, even where you have exercised your right to withdraw your consent;

– Seeking professional advice (including but not limited to obtaining legal advice and facilitating dispute resolution);

– Maintaining the safety and security of our premises with the use of security cameras;

We will not use, disclose or process your Personal Data for purposes which are not stated above or for which we have not obtained your consent. If we wish to use, disclose or process your Personal Data for another purpose we will seek your prior written consent.